PAYEMENT & SAFETY
Q: “What forms of payment do you accept?”
We accept payment from Paypal.
Q: “Frequently asked question?”
Share details about your shipping policies, item return, or customer service.
Shipping & Delivery
Q: “How much does it cost?”
We accept payment from Paypal.Shipping rates can vary depending on your region and are calculated at checkout. Here are the full details of our Shipping Policy.
Q: “Do you offer free shipping?”
Yes, we offer free shipping for large domestic orders over 20kWD. For GCC orders, we offer free shipping over 30KWD.
Q: “Do you ship internationally?”
Yes, we ship our garments to GCC currently get in touch on
ORDER & PROCESSING
Q:"Can I cancel my order?"
We pack our orders fast, so please get in touch ASAP if you'd like to cancel your order. If it hasn't been packed or shipped yet, we'll be able to cancel and refund you the full amount. Please contact contact@fateclothinglabel. com with your order number and wait 72 hours for a response. Please note: we cannot guarantee modifications before dispatch.
Q:"What if I want an out of stock item?"
We regularly update our page with new stock, or returned stock. You can sign up to your size on the chosen product and be notified when it becomes available and also you can get in touch on
Q:"Who pays for Customs, Duties and Taxes?"
Fate Clothing Label is not responsible for any import duties, taxes, customs fees, brokerage fees or any other charges issued by your local government. These charges are the responsibility of the recipient and the funds are received exclusively by your local government.
RETURN & REFUNDS
Q: What is Fate Clothing refund policy ?
Find all refund policy information here
Q:"How do I return my order?
You can return your order up to 14 days after it has been delivered, if all tags are still attached. Please find all returns information here
Q: "Can I return a sale item?"
Please note that items bought in sale are not eligible for a return OR exchange, only credit note.
Q:"Do I have to pay for postage if I want to return an item?"
Yes, you have to cover postage for a return. Fate Clothing will cover posatge if the item is faulty, however, this is subject to our returns policy that you can find here